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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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178 results found

  1. Automations for Late Cancellation

    Allow us to send emails or automatically charge clients who cancel within the Late Cancellation window.

    3 votes

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  2. Link an appointment to multiple session packs

    I would like to see the ability for a single appointment type to be linked to different session pack products.

    3 votes

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  3. Client self booking limit

    Lower the minimum hours (before start time) that clients can self book in an appointment.
    1 hour or 2 hours would be great.

    3 votes

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  4. 3 votes

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  5. Allow 1 on 1 appointments to show which session pack # the client is on.

    It would be handy to see the "session number" on the appointment in the Calendar. When appointments are mass-scheduled, say 12 at a time, the client can easily miss a notice for a session. The trainer then has to keep a tally of sessions owed and it can be difficult when they're not labeled. Some long time clients have many sessions and reoccurring session packs so things can get confusing.

    It would also be good to check for a client how many sessions they have left without having to go to the calendar and count.

    3 votes

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  6. Booking in clients for a bunch of recurring classes in one click

    I have group sessions (ty trainerize for making this a function - love it very much!)

    The group sessions that always run same day and times can be booked as a series on the calendar.
    It is not yet possible to add a client to the whole series. You have to go into each day for the sessions they will attend for the length of time of the program.
    It would save a lot of time and help me efficiency. Being able to add a client to the whole series and then remove them from future series when their program…

    3 votes

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  7. Allow a pre-set group to be added or scheduled a group video call appointment

    The new group video chat feature only allows you to add clients one at a time. It's a huge barrier for studios that have a lot of clients. Instead you should be able to add an entire group from your groups list to the appointment at the time of booking. As a studio owner, I wont make any use of this feature unless I could do it this way. :)

    3 votes

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  8. Default appointment calendar to weekly view rather than monthly

    appointments set view to weekly not monthly

    3 votes

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  9. Detect user's timezone when logging into the app

    Some apps (i.e. google calendar) automatically detect if you are opening the app in the different timezone than before. Building this functionality would help manage appointments in the calendar and would slove any discrepancies between Trainerize user's timezone set up in the settings and the actual device's timezone.

    3 votes

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  10. Waiting list for group appointments

    I would like a waiting list option for when a group class is fully booked

    2 votes

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  11. Edit Scheduled Classes Repeat Options

    CX would like the ability to open a scheduled Class Event and edit the repeat option. For example, if they scheduled a Class Event to repeat every Monday for 12 weeks, they would like to be able to click on any of the scheduled blocks and edit the repeat options (extend the duration, add additional dates).

    2 votes

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  12. Provide a way for trainers to count clients remaining sessions.

    Provide a way to see how many sessions a client had remaining.

    2 votes

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  13. Put clients name before session times

    Calendar on webpage
    Have clients name on session times or just name instead of the session times I can’t tell who is who if someone slots in someone else’s spot for a day and I like to see who I have in the day so I know I’m prepared
    It has their name in tiny writing in the app calendar which is okay but nothing for the calendar on the webpage when using the iPad I can’t tell who is who

    2 votes

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  14. Trainerize appointment notes to sync with google calendar

    My notes that I put in for specific clients when booking doesn’t show in my google calendar is this possible to sync
    If they pay cash it’s easier to track but I have to keep going back through trainerize to find the notes

    2 votes

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  15. When you update a product, allow it to apply to current people paying for that product. Helpful for my monthly members.

    When I add new classes, I want my current paying members to be able to use them. If you update a product, it doesn't apply to people who are already paying for that product. There should be an option to update a product and apply that change to current people who purchases that product.

    2 votes

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  16. Disable the feature that allows members to view how many are registered for a class.

    Allowing members to view how many others are in class only discourages usage. They hesitate to book if they feel the class is too full. They hesitate to book if the class size isn't large enough. This "feature" was clearly the idea of someone who's never spent a day working in the business of fitness.

    2 votes

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  17. Remove clients from schedule if session credit expires

    Please remove clients from the schedule if the credit they used to book the class expires between the booking date and the class date.

    I have found that clients can book classes after their session credits expires if they book the class before the credit expires. For example, I have one client who will book classes weeks in advance to avoid losing her credits because she knows they will expire soon. Essentially she is bypassing the credit expiration dates.

    2 votes

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  18. Allow more than two session options for a product

    I want my clients to be able to book unlimited classes of various different formats when they purchase my monthly membership. Right now products only allow two total sessions. I would like them to be able to choose any of the class sessions I offer when they pay unlimited.

    2 votes

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  19. Allow booking with manual client and locations.

    For example, with a free consult - I don't want to set them up as a client in the system, but I'd like to book the time slot. I have a free appointment type for a consult, but I can't use it as it needs to be linked to a client.
    It would be great if we could input a booking using appointment type, and manually enter the client name.
    Same with location - if I'm training out of a different location to usual, I'd like to be able to just type the address, instead of having to set a…

    2 votes

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  20. Schedule Recurring Sessions

    We have ~100 clients and we WANT to use the calendar but it would be extremely time consuming to enter the sessions every week.
    The ability to book recurring appointments would be a very simple fix for this.
    Please add this feature so we can utilize the awesome reminder system!

    2 votes

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