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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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203 results found

  1. Spanish Language in App Menu

    As a Spanish-speaking trainer, I am enthusiastic about expanding into the Latin American market. However, I am facing a significant hurdle in our growth trajectory. Currently, the absence of Spanish language options for the main menu buttons in the app is proving to be a challenge.

    In today's globalized world, offering language choices during the account setup process is not only beneficial but also essential for enhancing user experience. By incorporating Spanish language support, we can significantly enhance accessibility for our Spanish-speaking customers, thereby fostering greater understanding and engagement with our platform. This, in turn, has the potential to fuel…

    5 votes

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  2. Landing Pages

    More Customization of Landing Pages, Currently Very Bland.

    8 votes

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  3. 9 votes

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  4. Payment plans

    the ability to charge an initial fee to start working for a client but have their actually monthly payments start when they have their program in hand. for example: a client wants to work with me it takes 1 week to get their plan going but I want cash in hand before I start working.. but I want their monthly charges to be withdrawn on the day of the month they receive their programming.

    3 votes

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  5. Improved payment management + easily adding and deleting session credits

    Currently, there is no option to pause, postpone, or conveniently delete client sessions in case of a refund. As it stands, the only workaround is to add fake sessions to exhaust the credits manually.

    9 votes

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  6. Categorize Products

    I would love if there were a way to custom categorize products to make it more fluid when selling a package. For example, labels for Online Packages, In Person Packages, Group Training, etc.

    6 votes

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  7. Option to Upgrade a Client's Plan without Cancelling Old Product

    Option to Upgrade a Client's Plan without Cancelling Old Product

    I put clients on 12, 28, or 52 week programs. Within these programs, clients can train 1, 2, or 3 times per week.

    Sometimes, a client will be training for, say, 12 weeks at 1 time per week and decide halfway through that they want to train 3 times per week.

    Currently, the only way to do this is to cancel the current product and start a new one, but if the person doesn't want to start a NEW 12-week program, and just wants to complete their CURRENT 12-week program…

    4 votes

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  8. The ability to send cash invoices

    Please add the ability to send cash invoices

    2 votes

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  9. GST Collection

    This comment is for Canadians. Trainerize's advice for collecting GST is to build it into your price as they don't have the option to charge it to the customer directly. However, they do charge us GST directly every month but in USD as they have no CAD payment options despite being a Canadian company.

    It'd be nice if they allowed us to charge GST directly since it's something they do themselves and it'd make our bookkeeping alot easier.

    1 vote

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  10. Allow in app sign ups and purchases

    Not having this feature is a very high barrier of entry. Being apple to purchase app access straight from the app would be a game changer. The purpose of the app, for many smaller studios, is to drive clients in and increase business. Using the app as just product delivery, doesn’t assist with that.

    1 vote

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  11. Add a customizable storefront landing page

    The trainerize.me needs to be more appealing for customers as it is very bland. having the ability to customize like trainheroic does would be so much more professional looking and enticing to potential customers,

    1 vote

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  12. I train my clients as hybrid clients, in person/online. I have 3 sessions per week and charge weekly. It would be great if I could have my c

    I train my clients as hybrid clients (in person/online). I have 3 sessions per week and charge weekly. It would be great if I could have my clients not be charged again until they have completed all 3 sessions. Currently there is no option for recurring sessions.

    1 vote

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  13. Stronger Point Of Sale & Billing Features + Contract Generation

    With all the features Trainerize has added over the years, the only thing preventing it from being a standalone CRM is stronger sales and billing features.

    Contract Generation - Products should have the ability to add a contract. It should auto-fill client info and allowed it to be signed in app or printed out to be signed.

    Stronger Point Of Sales - Allowing partial payments at sign up/payment plans. Custom billing dates, split payments, pay for another member, etc.

    Billing Features - Many of the above being able to be edited, pausing/freezing memberships, refunding items to account, applying account balance…

    1 vote

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  14. multiple versions of same product

    Please allow a single product to be sold in multiple versions or at multiple price points (weekly, monthly, yearly, etc). A lot of space is wasted showing the same product over and over again but with specific variations on the products page for clients (especially on mobile) and it is more confusing and overwhelming than helpful.

    Hiding variations of products, and only showing one, and telling the client there are others available upon request is the only workaround and it has the opposite problem: clients are not well informed about their options and may avoid making a purchase simply because…

    1 vote

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  15. Have a Product or Add-On option that subscribes purchaser to all On-Demand programs

    After looking into creation of and implementing an On-Demand Program library for clients to access, I discovered that the most efficient way to do so was to set up automation on Product Starts to subscribe them to 20 Add-On programs. This limits trainers from mass subscribing clients to allow access to On-Demand Programs.

    I propose that an additional option be added to current Product Automation (ie "Subscribe to all On-Demand Programs") or an additional Product type be added to accomplish the same goal.

    5 votes

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  16. Purchase a product direct from the app

    If a visitor on the app page will download the app, and he is NOT a member already, then he cannot use it. I had some incidents with people who downloaded the app and could not use it because they were not members of my clubs.

    So, I think it will benefit the app page visitors when they download the app to have the option to buy a product directly from the app, access the app, and use it based on the access the product purchased provides.

    Also, we will not have the problem that they might download and be…

    4 votes

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  17. Be able to adjust the cropping tool on Product Image

    It would be nice to be able to drag and drop the cropping tool to adjust the image size for products.

    6 votes

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  18. Make it so if a payment fails for a client, Once they add funds or put a different card on file that you can push the payment through

    Make it so if a payment fails for a client, Once they add funds or put a different card on file you can push the payment through as soon as it is updated.

    1 vote

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  19. Integrate Paypal as an option for those who live in the Channel Islands as Stripe is unavailable

    We are not supported by Stripe or GoCardless here in Guernsey or Jersey

    1 vote

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  20. Payment method

    We need more payment methods in the Stripe/ Trainerize Pay integration.

    Currently it only accepts credit/debit cards which take 2.9% +30c on EACH transaction. This can get way too expensive considering some people do weekly payments and the integration isn't any good either. No freezing memberships, no payment reminders, no instant payouts, etc.

    People at least need the option to use Bank transfers, Zelle, Cashapp, Venmo, Apple Pay, Google Pay etc

    1 vote

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