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Coach / Trainer - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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155 results found

  1. Ability to let clients pay in their currency of their country of residency

    If businesses operate in multiple countries, with different currencies, it would be more optimal, not so costly, and more familiar for people, if they could pay in their currency of their country of residency. This functionality is already part of Stripe and works through Stripe directly, just to choose other currencies, it's not yet part of the Trainerize Pay automation. I would suggest to create a functionality as part of the Trainerize Pay automation, where trainers would be able to choose between multiple currencies and so to change the currency.

    20 votes

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    2 comments  ·  Payments  ·  Admin →
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  2. Payment reminder

    Let us customize the payment messages and also install email reminders.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  3. Set Subscription's Invoice to Own Country's Currency

    Trainerize is used in many countries. This needs to be fixed and would benefit so many of your clients.

    1 vote

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    1 comment  ·  Payments  ·  Admin →
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  4. Customize Checkout Page for Trainerize Pay

    Would like the ability to customize the product link / checkout link for Trainerize Pay to create brand awareness / synergy.

    21 votes

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    2 comments  ·  Payments  ·  Admin →
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  5. accept venmo

    It would be great to allow customers to pay using their venmo accounts. My current clients already do this and I wish I could connect my venmo to app.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  6. expand stripe integration to be able to charge card on file for clients, this streamlines the process and clients like the ease of use.

    I have clients 1:1 that for sessions they just want me to charge the card on file. this eases the UI for the client thus making the experience better. Stripe already has this capability by itself so I wouldn't think it would be that hard to add to Trainerize UI. ultimately I should have all control over my customer experience, something I feel Trainerize still doesn't not lend enough owner control of their business

    3 votes

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  7. paid affiliate program that reward the new customer as well as affiliate

    It would be great if some sort of incentive was provided to the client to use the affiliate link.

    4 votes

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  8. The Ultimate Game-Changer: Why Trainerize Needs Apple Pay Integration Now!

    If you're looking to boost your sales and stay ahead of the game, it's urgent that you consider adding Apple Pay as a payment option to your app. With the rise of social media and the need for instant gratification, customers expect convenience and speed when making purchases. By integrating Apple Pay, you can provide a hassle-free payment experience that is sure to attract more customers and increase conversions.

    Research has shown that integrating Apple Pay into payment options can lead to a significant increase in sales for businesses. As a satisfied user of Trainerize, I strongly recommend adding this…

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  9. Start a Program the day after purchase

    Currently, if a client purchases a product, the program can start on the day of purchase, the next Monday, or a fixed start date.

    I don't want my clients to have to wait until the following Monday. But, if I select start on the day of purchase, the client might miss out on important scheduled messages or workouts that were intended for day one.

    For example: Let's say I have a scheduled message for 8 AM on day one, but the client doesn't purchase the program until 5 PM, they will miss that message and any important information that came…

    6 votes

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    0 comments  ·  Payments  ·  Admin →
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  10. Trainerize Invoices available in AUD

    An issue I am facing is that the invoices coming from trainerize are in USD. I live in Australia and this makes it hard for tax purpose to have to convert as the conversion is always different.

    So many other online training platforms do the conversion.

    Trainerize needs to make changes to this as this would impact people all over the world!

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  11. discount code "Terms" wording

    when trainer creates a discount code for recurring products and sets duration to be valid for 1 week, trainers would like better wording advising of actual logic. Terms currently show as "100% off, on first week"

    Common issue is if product billing is set to monthly, clients receive 100% discount code for full month as opposed to 1 week.

    1 vote

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  12. "Limit to existing clients only" option in products

    Option to select "Limit to existing clients only" option in products, similarly to "Limit sign-up to new clients only" to allow exclusive offers for existing clients.

    2 votes

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    1 comment  ·  Payments  ·  Admin →
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  13. Integrate with Mollie

    Mollie is the biggest payment gateway for western Europe and provides a lot of payment options.

    So, please integrate with Mollie because western Europe isn't using the credit card as much...

    Or expand in Stripe with Trainerize pay with some European payment options like Bancontact, iDEAL, PayPal, Sofort and pay in 3 or something... Thanks!

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  14. Reminder to the coach and client when a client doesn't pay their invoice.

    Send a reminder to the coach and client when the client does not pay an invoice. Similar to the reminder when a credit card is declined, remind the client the invoice is unpaid after 1 or 2 days and repeat the reminder 2 times. Also alert the coach that the invoice has not been paid.

    10 votes

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  15. Add Saudi Arabia to Stripe Platform

    Add Saudi Arabia to Stripe Platform

    1 vote

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  16. Import from whatsapp

    I get a lot of leads from whatsapp. I'm usually chatting with people on it. It would be great to be able to share my products or seamlessly.

    1 vote

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  17. Ability to import a client from instagram

    I do a lot of marketing on Instagram. I'm usually chatting with people on it. It would be great to be able to share my products or seamlessly import someone from Instagram into Trainerize.

    1 vote

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  18. Ability to see visits and sales conversions of checkout pages in Facebook analytics

    Right now, the checkout page's domain cannot be verified as it's shared across Trainerize.

    Is there a way I can track the successful purchases? Maybe by throwing an analytics event or by redirect them to a page I own.

    2 votes

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  19. Automated funds come out day of in person session instead of buying a large session pack

    Instead of having training packs where clients have to fork out 1000 dollars at a time.

    Have a feature where clients can book 20 sessions for example for the month and have the funds for each session come out the day of the scheduled session.

    I have a lot of clients that are hesitant to spend big bucks by paying a large chunk at the beginning of the month. We would get a larger variety of clients if we had that option.

    For example, I have a client contract where they must commit to ten sessions a month for six…

    1 vote

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  20. Let trainers create folders to store products: challenges, 1-on-1, show prep, diet only, etc.

    I want to have some organization with all of the products I offer. If we could organize by folder trainers would be able to separate generic plans, challenges, 1-on-1 coaching, fitness prep, custom priced plans, and more to create organization in the products section.

    1 vote

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