Coach / Trainer - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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  1. Terms and conditions per product

    Currently terms and conditions can be only generic in the welcome email - but they often should be different for different products. Should be able to have different documents for different products.

    5 votes

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    1 comment  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Pay for Trainerize subscription with AMEX

    The ability to pay via AMEX rather than just VISA or Mastercard

    5 votes

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    2 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Automatic payment for UAE

    Automatic payment are not working in UAE, is it possible to make it happen ?

    1 vote

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  4. The ability to back charge clients for services and access to the app when cards decline.

    Clients who wait to update their payments should be back charged for the access. When the client gets kicked out and signs back up they essential receive access for the days that their payments don't go through. I have a client who took longer to update her info because she couldn't do it on her phone through the app. We had to resign her back up which created a new due date. She rarely accesses the desktop version. I would've updated her payment information for her but that doesn't seem possible either.

    1 vote

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  5. Be able to customize failed payment message

    Be able to customize failed payment messages

    3 votes

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  6. Analytics within the app that shows how many clients converted from a free trial to a paid product

    I'd like to be able to track which products are the most successful in up-selling clients to more expensive products. If my free 14 day trial isn't up-selling clients into custom plans or boot camps, but my nutrition plan is showing more success in up-selling clients to those higher plans, I want to be able to keep track of this data.

    3 votes

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  7. Combine one-time payments with monthly payments in trainerize pay

    Would like to be able to start a product out with a one-time payment then convert into monthly payments.

    For example, I have a year long training product but I want the ability to have a one-time initial payment for the first 3 months of training, then following that payments go monthly.

    The program requires a 3 month commitment at a slightly discounted rate first, so having the ability to pay upfront first would be ideal rather than discounted the first three months.

    8 votes

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  8. Be able to charge a one-time setup or enrollment fee for a recurring purchase

    There should be an option to include an enrollment fee when someone subscribes to a recurring payment program. Like $49 enrollment and then goes to $15/month after that so if they cancel they would again have to pay that $49.

    14 votes

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  9. Trainerize payment for Nigeria

    I want to be able to receive payment either through my bank or any available platform in my location Nigeria

    4 votes

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  10. Credit card Managment options

    Have the ability to manage clients credit card. See full details. Update their card information. Etc.

    2 votes

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  11. Add United Arab Emirates to Trainerize Payment

    I'd like to be able to receive payment from clients worldwide. I'm currently based in UAE

    2 votes

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  12. 5 votes

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  13. Ability to pause, freeze or change clients payment date

    Change clients next invoice payment date instead of cancelling their plans and restarting.

    135 votes

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    44 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Make it possible to organize and reorder products on trainerize.me

    I would like to put my products on trainerize.me in the order I want, not just alphabetically.

    16 votes

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    7 comments  ·  Payments  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Ability to enter in a privacy policy for each Trainerize Pay product

    Each product is different at our gym and we'd like to be able to customize the privacy policy for each product on our Trainerize account. Entering it in the product description box is not an ideal solution.

    1 vote

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  16. Client gift card

    Gift clients a specific amount that they can use towards training packages

    7 votes

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  17. show sale amount in sales section and in customer info

    In order to see what was charged you need to go to payment, sales, and enter the specific sale. Should show in the list of sales, and should show in the client's account by the product they purchased (sales amount can be discount etc. should show the actual amount that was charged).

    2 votes

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  18. Product order , for trainerize me, make simpler

    Rather numerical or alphabetical order , simpler way to order you services .

    2 votes

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  19. Add a section for prospects

    Please add the ability to add a new client as a prospect, without their email so that you can add notes. Then once you are ready to convert the sale, there would be a button allowing you to send them an invite with their email.

    3 votes

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  20. Market place tab

    Create a market place tab that forwards the client to the trainerize.me page.

    1 vote

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