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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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190 results found

  1. Trainerize Pay in Mexico

    Ability to use Trainerize Pay in Mexico.

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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  2. allowing clients to pay with more than one card

    Right now when a client purchases a package, they are prompted to enter their card for full payment. Some of my clients would like to split payments into at least 2 cards as a means to pay in full.

    5 votes

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    0 comments  ·  Payments  ·  Admin →
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  3. Allow billing to start on that day with a pro rated amount, then regenerate on the first.

    I use Wodify too and they use stripe as well.

    It would be nice to have someone start for example the 13th, charge them that day at prorated amount then generate full amount on the first.

    5 votes

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    2 comments  ·  Payments  ·  Admin →
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  4. Edit the confirmed payment page for TZ pay so you can say thank you and offer a link

    Edit the confirmed payment page for TZ pay so you can say thank you and offer a link

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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  5. Have a Product or Add-On option that subscribes purchaser to all On-Demand programs

    After looking into creation of and implementing an On-Demand Program library for clients to access, I discovered that the most efficient way to do so was to set up automation on Product Starts to subscribe them to 20 Add-On programs. This limits trainers from mass subscribing clients to allow access to On-Demand Programs.

    I propose that an additional option be added to current Product Automation (ie "Subscribe to all On-Demand Programs") or an additional Product type be added to accomplish the same goal.

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  6. Be able to adjust the cropping tool on Product Image

    It would be nice to be able to drag and drop the cropping tool to adjust the image size for products.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  7. expand stripe integration to be able to charge card on file for clients, this streamlines the process and clients like the ease of use.

    I have clients 1:1 that for sessions they just want me to charge the card on file. this eases the UI for the client thus making the experience better. Stripe already has this capability by itself so I wouldn't think it would be that hard to add to Trainerize UI. ultimately I should have all control over my customer experience, something I feel Trainerize still doesn't not lend enough owner control of their business

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  8. Automated client email 7 days before next payment.

    Should be very helpful becasue in some countries it is a legal requirement.

    4 votes

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  9. Ability to pay for a service without creating a profile.

    I have athletes with an account but the parents want to pay. The parents do not want an account and the athletes don't want to share their log in info.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  10. Client's Address on the Invoice (Requirement by Law)

    This is probably also the part of Client Management.

    This is essential for some countries (like Germany, for example), because it's obligatory by law.
    All invoices have to have both billing addresses, of the business, and of the customer.

    Currently, there is no possibility for me to collect the address of a customer, to adjust the address in the client's profile if I collected it somewhere, and it's not stated in the sent invoices.

    I could get fined if someone checks and I don't have this information on my invoices because as I said, it's obligatory by law.

    Could you…

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  11. Set up Trainerize pay in Kenya

    Set up trainerize pay in Kenya ASAP

    4 votes

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    2 comments  ·  Payments  ·  Admin →
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  12. Add in product categories

    Allow products to be categorised (e.g. online, virtual, in person, by duration, type, etc)

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  13. Trainerize payment for Nigeria

    I want to be able to receive payment either through my bank or any available platform in my location Nigeria

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  14. Prorated Products

    Allow me to sell Products at a prorated rate. Example (12 sessions for $ 12.50) like mypthub does. This was if a client starts in the middle of the month or at the end of the week I can charge the client for the rest of their term.

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  15. Make marketing material easier to edit

    Make marketing material easier to edit

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  16. Increase the range on the sales history chart

    Increase the range on the sales history chart to 1 year, 2 year, 5 year... lifetime... etc. It would be great to compare annual sales now that Trainerize Pay has been around more than one full year.

    4 votes

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    0 comments  ·  Payments  ·  Admin →
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  17. Purchase a product direct from the app

    If a visitor on the app page will download the app, and he is NOT a member already, then he cannot use it. I had some incidents with people who downloaded the app and could not use it because they were not members of my clubs.

    So, I think it will benefit the app page visitors when they download the app to have the option to buy a product directly from the app, access the app, and use it based on the access the product purchased provides.

    Also, we will not have the problem that they might download and be…

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  18. Payment

    Ability to accept cash, zelle. The fees for cc payments is too high for small to med size companies which you cater to.

    3 votes

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  19. When a basic client needs to repurchase session credits I would like to see an auto message sent to them with a link to purchase.

    My basic clients don't repurchase session credits because of the challenge getting to the purchase link. It would be very helpful to have an auto message sent to them when their credit expires with a link to repurchase.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  20. Ability to see visits and sales conversions of checkout pages in Facebook analytics

    Right now, the checkout page's domain cannot be verified as it's shared across Trainerize.

    Is there a way I can track the successful purchases? Maybe by throwing an analytics event or by redirect them to a page I own.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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