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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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203 results found

  1. Ability for clients to pay subscriptions via ACH

    I want to pay my subscription via my bank account directly by entering bank information.

    11 votes

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    1 comment  ·  Payments  ·  Admin →
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  2. Terms and conditions per product

    Currently terms and conditions can be only generic in the welcome email - but they often should be different for different products. Should be able to have different documents for different products.

    11 votes

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    1 comment  ·  Payments  ·  Admin →
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  3. To have the ability to automatically upgrade to the next client package when filled

    So currently when you hit your limit on a certain client package the next client gets shown an optin form to basically a waiting list. What I would like to option for is to be able to automatically upgrade to the next package up so they don’t have to wait for me to upgrade manually and contact them. Maybe the option to opt in to this for those that want it. (In trainerize pay - number of seats)

    11 votes

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    0 comments  ·  Payments  ·  Admin →
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  4. set max number of purchases for a product and then create waitlist

    set max number of purchases for Trainerize pay products and then create waitlist

    11 votes

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    3 comments  ·  Payments  ·  Admin →
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  5. Charge USD as opposed to what my bank account is in.

    I’m based in the U.K. but most of my clients are in the USA. Can I charge them in USD as opposed to the currency my bank is in? If you can change how it shows up based on the client country it would be easier to sell. What options might be available?

    11 votes

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    2 comments  ·  Payments  ·  Admin →
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  6. Allow a initial 'down payment' option before for upcoming products.

    Allow a initial 'down payment' option before for upcoming products.

    10 votes

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    2 comments  ·  Payments  ·  Admin →
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  7. Have a starter guide with some price points for how to start

    Some trainers are having trouble setting price points. It would be great if you have a starter guide with a basic suggested, pre set packages and prices, they would have the option to use it until they get on their feet.

    Some of us are not good at marketing and feeling out areas for pricing. some money, is better than no money, with your help, we can be more successful. It would be an option they could use, and opt out of in the future.

    10 votes

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    0 comments  ·  Payments  ·  Admin →
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  8. 9 votes

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    0 comments  ·  Payments  ·  Admin →
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  9. Improved payment management + easily adding and deleting session credits

    Currently, there is no option to pause, postpone, or conveniently delete client sessions in case of a refund. As it stands, the only workaround is to add fake sessions to exhaust the credits manually.

    9 votes

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    0 comments  ·  Payments  ·  Admin →
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  10. subscription. option for free trial then recurring monthly subscription for clients

    Hi there. whenever i advertise the app a lot of clients search for it on Playstore or App store and get confused when they get prompted to "sign in"

    they find it tedious to have to first message me as the trainer to email them an invite and then they can finally sign up.

    it would be super cool if clients could find our APP on the various platforms and be able to try a 1 week trial as well as "subscribe" while having a recurring debit order payment going off their accounts monthly to use the app. basically a…

    9 votes

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    1 comment  ·  Payments  ·  Admin →
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  11. paid affiliate program that reward the new customer as well as affiliate

    It would be great if some sort of incentive was provided to the client to use the affiliate link.

    9 votes

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    0 comments  ·  Payments  ·  Admin →
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  12. Sell add-on products with core products on same sales page to upsell efficiently.

    Similarly to the way Stripe offers cross-sells, it would be very handy and effective to be able to list add-on products with core products on the same checkout page (just click and add).

    9 votes

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    1 comment  ·  Payments  ·  Admin →
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  13. Allowing for card swiper to be paired to computer/mobile to take credit info (i.e. in gym for membership)

    Some of my older clients are technologically challenged. It would be great to be able to do a POS sale and take their CC info in gym

    9 votes

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    2 comments  ·  Payments  ·  Admin →
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  14. Allow for video introduction to be put on website landing page

    Instead of just pictures on the landing page there should be the ability to add a quick 30 second intro video. Videos have proven to convert more views into sales

    9 votes

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    0 comments  ·  Payments  ·  Admin →
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  15. Landing Pages

    More Customization of Landing Pages, Currently Very Bland.

    8 votes

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    0 comments  ·  Payments  ·  Admin →
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  16. Subscription Cancellation Fee

    Currently, I send a separate link to our clients that cancel their long term subscriptions, prematurely. It would be great if there was a cancel button that the coach can activate or the client, in which an early cancel invoice will be sent to them so that their program can be canceled out. The coach should be able to set the cancel fee prior to the client enrolling as an attachment to the subscription. When a client chooses to cancel before subscription is complete, we could have an automated email sent to them with a cancel link. That link could…

    8 votes

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    0 comments  ·  Payments  ·  Admin →
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  17. Start a Program the day after purchase

    Currently, if a client purchases a product, the program can start on the day of purchase, the next Monday, or a fixed start date.

    I don't want my clients to have to wait until the following Monday. But, if I select start on the day of purchase, the client might miss out on important scheduled messages or workouts that were intended for day one.

    For example: Let's say I have a scheduled message for 8 AM on day one, but the client doesn't purchase the program until 5 PM, they will miss that message and any important information that came…

    8 votes

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  18. Flexibility to create invoices for clients

    I would like more flexibility to create invoices for clients. Currently, I use another platform to create invoices for some of my clients. Trainerize only gives the option to bill a client monthly for a main program. I have some client that do split payments and some clients that do package sessions that are not monthly payments. The other plat form that I use, gives me the flexibility to create invoices that will allow my client to make their payments. I would for that flexibility within Trainerize also.

    8 votes

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    1 comment  ·  Payments  ·  Admin →
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  19. Sessions Payroll

    The ability to pull a report of how may sessions (including type of session) each trainer conducts for the pay period for payroll purposes.

    8 votes

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    1 comment  ·  Payments  ·  Admin →
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  20. Add 3 month order bump option to payment screen

    A simple check box that would allow a new client to pay for a block of months upfront and apply a discount.

    A simple 'Pay for 3 months and get a 10% discount' would do.

    Then to roll them into the normal monthly rate afterwards too.

    8 votes

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    0 comments  ·  Payments  ·  Admin →
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