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Coach / Trainer - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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What can we improve or add for the coaching client or gym member ?

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155 results found

  1. Session packs that auto renew based on usage versus time based

    When a clients session pack pack is used up it auto-renews so that the client does not need to be invoiced so often. Easier for them.

    8 votes

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    1 comment  ·  Payments  ·  Admin →
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  2. Start a Program the day after purchase

    Currently, if a client purchases a product, the program can start on the day of purchase, the next Monday, or a fixed start date.

    I don't want my clients to have to wait until the following Monday. But, if I select start on the day of purchase, the client might miss out on important scheduled messages or workouts that were intended for day one.

    For example: Let's say I have a scheduled message for 8 AM on day one, but the client doesn't purchase the program until 5 PM, they will miss that message and any important information that came…

    7 votes

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    0 comments  ·  Payments  ·  Admin →
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  3. Ability to pin ads on the dashboard to upgrade or buy session packs

    I would like the ability to post a banner to ask members to buy session packs or upgrade to a nutrition coaching add-on on the dashboard.

    7 votes

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  4. Allow clients to update payment info/cancel WITHIN the mobile app

    Even though they can cancel/update payment info through the website version of the app, no one understands this and it is confusing. Especially for custom branded apps.

    I currently have to either step them through the process of logging into the web version and finding where to cancel or update info, or (most often) just do it myself.

    There is also no direct link to the web version when they click on the "Payment Information" and "My Purchases" under the MORE screen. It simply says "Please sign in through the web app to manage your payment information".

    Even if canceling…

    7 votes

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  5. Terms and conditions per product

    Currently terms and conditions can be only generic in the welcome email - but they often should be different for different products. Should be able to have different documents for different products.

    7 votes

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    1 comment  ·  Payments  ·  Admin →
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  6. set max number of purchases for a product and then create waitlist

    set max number of purchases for Trainerize pay products and then create waitlist

    7 votes

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    3 comments  ·  Payments  ·  Admin →
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  7. Add 3 month order bump option to payment screen

    A simple check box that would allow a new client to pay for a block of months upfront and apply a discount.

    A simple 'Pay for 3 months and get a 10% discount' would do.

    Then to roll them into the normal monthly rate afterwards too.

    7 votes

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  8. Please give an option for our clients to sign up through our custom branded apps.

    7 votes

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    1 comment  ·  Payments  ·  Admin →
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  9. Ability to have a subscription start and end on a specific date

    When someone signs up for a subscription plan, rather than having it start immediately or on a specific date for all people, have it start when that person's current plan ends. Or allow me to set the start date for each client as they sign up. I currently use my website to pull in new clients but I'd like to sign them up with subscriptions after they have trained with me for a month. When they start their plan will be different from when they pay and I would like more control over that.

    7 votes

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  10. Expand Certifications

    Add yoga certifications as a recognized certification.

    7 votes

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  11. Allow for video introduction to be put on website landing page

    Instead of just pictures on the landing page there should be the ability to add a quick 30 second intro video. Videos have proven to convert more views into sales

    7 votes

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  12. Sell add-on products with core products on same sales page to upsell efficiently.

    Similarly to the way Stripe offers cross-sells, it would be very handy and effective to be able to list add-on products with core products on the same checkout page (just click and add).

    6 votes

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  13. Ability to take direct debit payments in Netherlands iDEAL

    6 votes

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    2 comments  ·  Payments  ·  Admin →
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  14. Total revenue per client

    6 votes

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    0 comments  ·  Payments  ·  Admin →
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  15. Reviews to add on the profile, so when a new person joins me, they can see some reviews of my current or previous clients.

    Would be nice to add reviews on trainer’s profile so clients could see.

    6 votes

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  16. Be able to rearrange picture order when uploading to Trainerize.me

    Be able to rearrange picture order when uploading to Trainerize.me instead of having to delete images and upload in desired order

    6 votes

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  17. UPSELL REMINDER: Send an email alert when a clients last scheduled payment goes through.

    UPSELL REMINDER: Send an email alert when a clients last scheduled payment goes through.

    6 votes

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  18. Document to Packages

    Be able to attach document/pdf to each to packages that s purchased

    6 votes

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  19. Be able to edit discount codes after creating them

    5 votes

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  20. Flexibility to create invoices for clients

    I would like more flexibility to create invoices for clients. Currently, I use another platform to create invoices for some of my clients. Trainerize only gives the option to bill a client monthly for a main program. I have some client that do split payments and some clients that do package sessions that are not monthly payments. The other plat form that I use, gives me the flexibility to create invoices that will allow my client to make their payments. I would for that flexibility within Trainerize also.

    5 votes

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Coach / Trainer - Trainerize

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