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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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191 results found

  1. Ability to bundle an add-on with a core subscription

    I want to bundle a core training product with a nutrition coaching add-on and have the client check-out in one-click

    24 votes

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    4 comments  ·  Payments  ·  Admin →
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  2. Clients can choose the start date for the program

    When purchasing a product through Trainerize Pay clients can choose the start date for the program

    24 votes

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    3 comments  ·  Payments  ·  Admin →
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  3. Integrate payment with wordpress or woocommerce

    Would love to be able to charge from my website, but using my Trainerize Pay/Stripe account. Just a simple plugin where I would enter my API to connect the two together, then select which product the purchase button would be linked to.

    24 votes

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    4 comments  ·  Payments  ·  Admin →
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  4. Ability to let clients pay in their currency of their country of residency

    If businesses operate in multiple countries, with different currencies, it would be more optimal, not so costly, and more familiar for people, if they could pay in their currency of their country of residency. This functionality is already part of Stripe and works through Stripe directly, just to choose other currencies, it's not yet part of the Trainerize Pay automation. I would suggest to create a functionality as part of the Trainerize Pay automation, where trainers would be able to choose between multiple currencies and so to change the currency.

    23 votes

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    2 comments  ·  Payments  ·  Admin →
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  5. Make it possible to organize and reorder products on trainerize.me

    I would like to put my products on trainerize.me in the order I want, not just alphabetically.

    23 votes

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    8 comments  ·  Payments  ·  Admin →
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  6. Ability to send invoice/manual sale from mobile app

    I have to go to my computer to invoice a client for a sale for them to pay. It'd be easier if this can be done on the phone.

    22 votes

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    2 comments  ·  Payments  ·  Admin →
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  7. Payment reminder

    Let us customize the payment messages and also install email reminders.

    19 votes

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    0 comments  ·  Payments  ·  Admin →
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  8. Client be able to pay for their sessions packs from inside the app

    Client be able to pay for their sessions / session bundles directly from inside the app

    18 votes

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    0 comments  ·  Payments  ·  Admin →
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  9. The Ultimate Game-Changer: Why Trainerize Needs Apple Pay Integration Now!

    If you're looking to boost your sales and stay ahead of the game, it's urgent that you consider adding Apple Pay as a payment option to your app. With the rise of social media and the need for instant gratification, customers expect convenience and speed when making purchases. By integrating Apple Pay, you can provide a hassle-free payment experience that is sure to attract more customers and increase conversions.

    Research has shown that integrating Apple Pay into payment options can lead to a significant increase in sales for businesses. As a satisfied user of Trainerize, I strongly recommend adding this…

    16 votes

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    1 comment  ·  Payments  ·  Admin →
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  10. Embed checkout on my own webpage

    Instead of having to leave my webpage to check out, allow us to embed the checkout form on our own webpage so it's a seamless experience.

    16 votes

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    3 comments  ·  Payments  ·  Admin →
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  11. failed payment retry interval

    Currently, the system tries failed payments after 3 days and then after an additional 5 days.
    This is total of 8 days without payment. Way too long regardless of the product.

    For a program/product that is being charged weekly that puts it already on a second invoice failing.
    Needs to at least change it to three tries one day after the other. The best is to let us define the time for each retry, and enable manual charge (i.e. you talk to the customer and they update their credit card info, and then you charge them the due invoice).

    16 votes

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    7 comments  ·  Payments  ·  Admin →
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  12. Allow clients to update payment info/cancel WITHIN the mobile app

    Even though they can cancel/update payment info through the website version of the app, no one understands this and it is confusing. Especially for custom branded apps.

    I currently have to either step them through the process of logging into the web version and finding where to cancel or update info, or (most often) just do it myself.

    There is also no direct link to the web version when they click on the "Payment Information" and "My Purchases" under the MORE screen. It simply says "Please sign in through the web app to manage your payment information".

    Even if canceling…

    15 votes

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    0 comments  ·  Payments  ·  Admin →
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  13. Be able to charge a one-time setup or enrollment fee for a recurring purchase

    There should be an option to include an enrollment fee when someone subscribes to a recurring payment program. Like $49 enrollment and then goes to $15/month after that so if they cancel they would again have to pay that $49.

    15 votes

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    1 comment  ·  Payments  ·  Admin →
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  14. change billing date of subscription

    Ability to change it to align with their new pay day

    14 votes

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    0 comments  ·  Payments  ·  Admin →
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  15. contract

    Add the functionality on Trainerize for coaches to upload the clients contract and clients to sign their contract with esig within the platform instead of a 3rd party platform (docusign, hellosign, etc)

    13 votes

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    0 comments  ·  Payments  ·  Admin →
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  16. Gift Certificates

    It would be great to be able to sell gift certificates that can be sold from the trainere.me site and used by clients to gift plans to their friends and families - especially around the holidays!

    13 votes

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    4 comments  ·  Payments  ·  Admin →
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  17. Reminder to the coach and client when a client doesn't pay their invoice.

    Send a reminder to the coach and client when the client does not pay an invoice. Similar to the reminder when a credit card is declined, remind the client the invoice is unpaid after 1 or 2 days and repeat the reminder 2 times. Also alert the coach that the invoice has not been paid.

    12 votes

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    0 comments  ·  Payments  ·  Admin →
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  18. Session packs that auto renew based on usage versus time based

    When a clients session pack pack is used up it auto-renews so that the client does not need to be invoiced so often. Easier for them.

    12 votes

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    2 comments  ·  Payments  ·  Admin →
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  19. Clients self pause subscription

    If a client goes on vacation, they should be able to self-pause their subscription without having to contact us to do it.

    12 votes

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    1 comment  ·  Payments  ·  Admin →
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  20. Add Google calendar to trainerize.me profile

    Add Google calendar to trainerize.me profile

    12 votes

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    0 comments  ·  Payments  ·  Admin →
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