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Coach / Trainer - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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155 results found

  1. Customize Checkout Page for Trainerize Pay

    Would like the ability to customize the product link / checkout link for Trainerize Pay to create brand awareness / synergy.

    21 votes

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    2 comments  ·  Payments  ·  Admin →
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  2. Ability to bundle an add-on with a core subscription

    I want to bundle a core training product with a nutrition coaching add-on and have the client check-out in one-click

    21 votes

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    4 comments  ·  Payments  ·  Admin →
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  3. Make it possible to organize and reorder products on trainerize.me

    I would like to put my products on trainerize.me in the order I want, not just alphabetically.

    21 votes

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    8 comments  ·  Payments  ·  Admin →
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  4. Ability to let clients pay in their currency of their country of residency

    If businesses operate in multiple countries, with different currencies, it would be more optimal, not so costly, and more familiar for people, if they could pay in their currency of their country of residency. This functionality is already part of Stripe and works through Stripe directly, just to choose other currencies, it's not yet part of the Trainerize Pay automation. I would suggest to create a functionality as part of the Trainerize Pay automation, where trainers would be able to choose between multiple currencies and so to change the currency.

    20 votes

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    2 comments  ·  Payments  ·  Admin →
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  5. Ability to send invoice/manual sale from mobile app

    I have to go to my computer to invoice a client for a sale for them to pay. It'd be easier if this can be done on the phone.

    20 votes

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    2 comments  ·  Payments  ·  Admin →
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  6. Clients can choose the start date for the program

    When purchasing a product through Trainerize Pay clients can choose the start date for the program

    20 votes

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    3 comments  ·  Payments  ·  Admin →
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  7. Client be able to pay for their sessions packs from inside the app

    Client be able to pay for their sessions / session bundles directly from inside the app

    15 votes

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    0 comments  ·  Payments  ·  Admin →
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  8. Be able to charge a one-time setup or enrollment fee for a recurring purchase

    There should be an option to include an enrollment fee when someone subscribes to a recurring payment program. Like $49 enrollment and then goes to $15/month after that so if they cancel they would again have to pay that $49.

    14 votes

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    1 comment  ·  Payments  ·  Admin →
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  9. Embed checkout on my own webpage

    Instead of having to leave my webpage to check out, allow us to embed the checkout form on our own webpage so it's a seamless experience.

    13 votes

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    3 comments  ·  Payments  ·  Admin →
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  10. Ability for clients to pay subscriptions via ACH

    I want to pay my subscription via my bank account directly by entering bank information.

    11 votes

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    1 comment  ·  Payments  ·  Admin →
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  11. Gift Certificates

    It would be great to be able to sell gift certificates that can be sold from the trainere.me site and used by clients to gift plans to their friends and families - especially around the holidays!

    11 votes

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    4 comments  ·  Payments  ·  Admin →
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  12. Reminder to the coach and client when a client doesn't pay their invoice.

    Send a reminder to the coach and client when the client does not pay an invoice. Similar to the reminder when a credit card is declined, remind the client the invoice is unpaid after 1 or 2 days and repeat the reminder 2 times. Also alert the coach that the invoice has not been paid.

    10 votes

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    0 comments  ·  Payments  ·  Admin →
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  13. failed payment retry interval

    Currently, the system tries failed payments after 3 days and then after an additional 5 days.
    This is total of 8 days without payment. Way too long regardless of the product.

    For a program/product that is being charged weekly that puts it already on a second invoice failing.
    Needs to at least change it to three tries one day after the other. The best is to let us define the time for each retry, and enable manual charge (i.e. you talk to the customer and they update their credit card info, and then you charge them the due invoice).

    10 votes

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    6 comments  ·  Payments  ·  Admin →
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  14. To have the ability to automatically upgrade to the next client package when filled

    So currently when you hit your limit on a certain client package the next client gets shown an optin form to basically a waiting list. What I would like to option for is to be able to automatically upgrade to the next package up so they don’t have to wait for me to upgrade manually and contact them. Maybe the option to opt in to this for those that want it. (In trainerize pay - number of seats)

    10 votes

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    0 comments  ·  Payments  ·  Admin →
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  15. Add Google calendar to trainerize.me profile

    Add Google calendar to trainerize.me profile

    10 votes

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    0 comments  ·  Payments  ·  Admin →
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  16. Have a starter guide with some price points for how to start

    Some trainers are having trouble setting price points. It would be great if you have a starter guide with a basic suggested, pre set packages and prices, they would have the option to use it until they get on their feet.

    Some of us are not good at marketing and feeling out areas for pricing. some money, is better than no money, with your help, we can be more successful. It would be an option they could use, and opt out of in the future.

    10 votes

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    0 comments  ·  Payments  ·  Admin →
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  17. Clients self pause subscription

    If a client goes on vacation, they should be able to self-pause their subscription without having to contact us to do it.

    9 votes

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    1 comment  ·  Payments  ·  Admin →
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  18. Allowing for card swiper to be paired to computer/mobile to take credit info (i.e. in gym for membership)

    Some of my older clients are technologically challenged. It would be great to be able to do a POS sale and take their CC info in gym

    9 votes

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    2 comments  ·  Payments  ·  Admin →
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  19. Allow a initial 'down payment' option before for upcoming products.

    Allow a initial 'down payment' option before for upcoming products.

    9 votes

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    2 comments  ·  Payments  ·  Admin →
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  20. Charge USD as opposed to what my bank account is in.

    I’m based in the U.K. but most of my clients are in the USA. Can I charge them in USD as opposed to the currency my bank is in? If you can change how it shows up based on the client country it would be easier to sell. What options might be available?

    9 votes

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    1 comment  ·  Payments  ·  Admin →
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