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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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170 results found

  1. More flexibility with group classes

    1. Allow coach option to turn off self booking
    2. Allow coach to program different class lengths
    3. Allow coach to choose a maximum number of participants (beyond current choices 2, 10 and 50)
    4. Allow coach to hide group sessions from non participants
    6 votes

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  2. Client booking appointment up to 12 weeks in advance

    At the moment my clients can only book up to 5 weeks in advance and they would all like the option to book themselves up-to 12 weeks in advance. Can this please be an option.

    5 votes

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  3. Disable the feature that allows members to view how many are registered for a class.

    Allowing members to view how many others are in class only discourages usage. They hesitate to book if they feel the class is too full. They hesitate to book if the class size isn't large enough. This "feature" was clearly the idea of someone who's never spent a day working in the business of fitness.

    2 votes

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  4. Remove clients from schedule if session credit expires

    Please remove clients from the schedule if the credit they used to book the class expires between the booking date and the class date.

    I have found that clients can book classes after their session credits expires if they book the class before the credit expires. For example, I have one client who will book classes weeks in advance to avoid losing her credits because she knows they will expire soon. Essentially she is bypassing the credit expiration dates.

    2 votes

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  5. Stop showing classes as FULL incorrectly

    My gym doesn't currently need or allow reservations to be made for the class. Reservations are N/A, you just show up. Unfortunately the app shows every single class as FULL by default, which is exactly wrong, incorrect, and probably dissuades a lot of people from coming who don't know that this is just a bug.

    1 vote

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  6. Allow trainers to create an appointment in the calendar without assigning it to a client

    I have a few clients over 75 who are…app-resistant…and I am unable to add their sessions to my trainerize calendar. Since their sessions do not always fall on the same time each week/month, I cannot just block the time out in general availability, so this keeps me from being able to open up self-booking for my clients. I imagine a feature like this would also help trainers block off time in their calendars for one-off things -like doctor’s appointments for example- that cannot be included easily in availability calendars, but still make a trainer unavailble for client self-booking.

    4 votes

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  7. Been playing with the new class booking feature and it's great - however there definitely needs to be a way to hide names of others in class

    Getting ready to move all of our semi-private training and classes into the app from acuity and as I'm stress testing it I realized it shows the names of other people in the class on the client view. It does hide last name but I can still see this causing an issue - any easy way to change this quickly

    4 votes

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  8. Automated Customizable Messages for when Session Credits are Running Low

    As of April 2023 there isn't a way to have automated customizable messaging when a clients session credit package is getting low. It would be great to implement both an email, a phone notification, and text message notification options for automated messaging while marketing to continue renewing a particular product or service that a trainer may have on a recurring basis. That is to say without having to post it within the calendar of the product itself.

    6 votes

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  9. Coach Unavailable Option

    Can we remove the requirement to select a client when we are scheduling 'Coach Unavailable please?

    Thanks!

    1 vote

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  10. Easier Session/Class Attendance Tracking

    Create a system for classes or sessions where you can use the bump feature on iPhones or even a QR scan to track attendance/deduct sessions. Almost acting like a key tracking system for gym access.

    1 vote

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  11. Allow more than two session options for a product

    I want my clients to be able to book unlimited classes of various different formats when they purchase my monthly membership. Right now products only allow two total sessions. I would like them to be able to choose any of the class sessions I offer when they pay unlimited.

    2 votes

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  12. A class needs to be able to be marked as completed

    A class (virtual or in person) needs to be able to be marked as completed and it count towards an exercise session. A client shouldn't need to create a WOD to get "credit" for their session.

    3 votes

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  13. Multiple Calendar Options

    It would be great if we could have the option to block out time on the calendar daily/weekly, with an unavailable block. Things like lunch breaks, travel time, or programming, can all be classified under "Other" but it would be nice to show this on the calendar so other teammates know availability, and I don't have to update the greater calendar availability weekly.

    3 votes

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  14. Remove the 24 hour reservation constraint

    Allow class reservation as soon as click hits midnight-not a 24 hour constraint

    1 vote

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  15. Option to auto add clients to group classes when building their initial profiles

    When creating a client account - trainers could have the option to invite them to all group classes offered so it shows on their training calendar/profile automatically. OR option to add classes when creating their workout plan for the month/season.

    1 vote

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  16. List equipment for class

    Be able to list equipment needed for specific classes. This allows early birds to get their space setup. It also allows subs to let regulars know if the equipment will be slightly different. Some instructors keep the equipment each week exactly the same, but other instructors like to add variety, so this would be helpful to get classes started on time.

    1 vote

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  17. Manual Check into Class - Time limit

    Need to limit ability to manually check into class, currently you can book a class and enroll into the class at same time...based on Enrollment Window.

    This needs to be based on check in window. 1-2 hours prior to class.
    Currently members are checking into class days / weeks in advance and then not showing up and not opening spots for other people. class counts are all messed up etc.

    7 votes

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  18. ***Urgent Class Size

    Urgent:
    Can you make class sizes unlimited or even 100 please? If I have more than 49 people to book a class then I will have to add another class at that time which will be a pain.

    Please increase numbers and remove the restriction of locking in a number of client per class. because if you make a mistake you have to remove the whole thing

    3 votes

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  19. Client's names remain anonymous when booking into a class session

    I would like a setting on the appointment page where clients can't see the names of other clients when they book a class session and can't be seen themselves. I know that it is only the first name and the first letter of the last name that shows, but I run a smaller and intimate gym where most people know each other. I feel that being able to see who's in the slot and knowing that other people can see when you're training blows the whole confidentiality of it.

    I would love to use the booking system on the platform…

    5 votes

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  20. Business app for staff

    Have a business mobile app for staff to be able to do everything on their phone that they can do on the PC. The ignite website is not user friendly on a phone and cannot be utilized.

    1 vote

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