The automated messages should NOT be represented as coming from myself the trainer since I did not write them, it is misleading to clients

Bulk Email to clients

It would be great to be able to send emails in bulk to clients if we are sending out a weekly newsletter something similar.

If there was a way to see the next 24 hours of scheduled messages it would make it easier to edit them as needed.

The tongue one is confusing. I can’t tell if it’s laughing or grossed out lol. It would be nice to have a laughing one or even a sad one instead of thumbs down.

Allow trainers to upload multiple PDFs at once Within a message to select multiple in one go. Also add multiple files to a meal plan or product

Emoji keyboard needed when replying to clients on a laptop. ATM only option for emoji is in direct messages or on mobile device.

We are only able to send 3 messages in a sequence. It would be helpful if we could further automate messages by programming options in the initial message, then have the following messages sent based on the client answer. For example, Trainers initial message asks a yes, or no question. Once received, the client selects the answer, the follow up messages from trainer are then based on the client's selection.

I want to be able to send screenshots from my laptop. I have tons of pictures and motivational quotes saved as screenshots. When I attempted to put one in a message, the system wouldn't allow it. I essentially had to save the picture to a document, download it as a pdf, then put it in the message to send. That's was time consuming.

I have clients complaining about the auto response feature and how annoying it can get. Would be great if we had the option to toggle that feature on or off depending on the client

I would like to be able to set up an auto responder to in app messages on Trainerize, so that when a client sends a message they are prompted to click on a link to an FAQ sheet.

This would cut down on the amount time trainers need to spend responding to simple messages.

Have the ability to mute certain clients. Some clients send numerous messages throughout the day and sometimes I need a break from them while still being able to receive messages from clients that aren’t so overwhelming

Many of the automated in-app messages are set to send at 9am, which is okay for some, but not for others (such as 1st day of a training plan) when you have clients who may workout much earlier than this.

Currently not able to use this feature, and have to create individual auto-messages per client or program in order to send the "1st day" message earlier than 9am.

I record multiple coaching messages that I send to clients weekly. It would be great to have the ability to preset 20 messages in advance to be sent out to every new client that starts in a particular order.

So as a client starts I could have a "Coaching video tab" that I drop onto a client and it pre populates all the messages that I have created in advance to that particular client and send them out automatically, weekly fortnightly or however we select.

Personal trainer distinction offers this capability under a "Message centre"

Be able to use a link compressor to clean up messages/and other coaching media and not have the bogged down, "busy" appearance that occurs when linking products from Amazon, or folders to Google Drive

Small idea I know but surprisingly I keep having clients asking for it for the quick reply. Also the 💪🏼💪🏿💪 would be great.

Not sure how this isn't a thing yet, but trainers should be able to schedule automated messages anytime; such as a weekly check-in message or reminder. Currently I have to go in every week and manually send this to my clients. This shouldn't be something you have to manually do.

Instead of only being able to add videos when you record them on the spot, be able to select a video from your phone.

Would be great to be able to change the colors within groups

Able to send custom mails to active or deactivated clients about promos or new programs etc.