Coach / Trainer - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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  1. Automated messages

    The automated messages should NOT be represented as coming from myself the trainer since I did not write them, it is misleading to clients

    1 vote

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  2. Bulk email clients from the app

    Bulk Email to clients

    It would be great to be able to send emails in bulk to clients if we are sending out a weekly newsletter something similar.

    1 vote

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  3. Show the next 24 hours of scheduled messages

    If there was a way to see the next 24 hours of scheduled messages it would make it easier to edit them as needed.

    1 vote

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  4. Can we get some different response emojis?

    The tongue one is confusing. I can’t tell if it’s laughing or grossed out lol. It would be nice to have a laughing one or even a sad one instead of thumbs down.

    1 vote

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  5. Allow trainers to upload multiple PDFs at once

    Allow trainers to upload multiple PDFs at once Within a message to select multiple in one go. Also add multiple files to a meal plan or product

    1 vote

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  6. Include emoji options when replying to comments on clients workouts

    Emoji keyboard needed when replying to clients on a laptop. ATM only option for emoji is in direct messages or on mobile device.

    1 vote

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  7. Automated Messaging with actions that can trigger different journeys

    We are only able to send 3 messages in a sequence. It would be helpful if we could further automate messages by programming options in the initial message, then have the following messages sent based on the client answer. For example, Trainers initial message asks a yes, or no question. Once received, the client selects the answer, the follow up messages from trainer are then based on the client's selection.

    1 vote

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  8. Screenshot

    I want to be able to send screenshots from my laptop. I have tons of pictures and motivational quotes saved as screenshots. When I attempted to put one in a message, the system wouldn't allow it. I essentially had to save the picture to a document, download it as a pdf, then put it in the message to send. That's was time consuming.

    1 vote

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  9. Ability to turn off auto response feature with clients

    I have clients complaining about the auto response feature and how annoying it can get. Would be great if we had the option to toggle that feature on or off depending on the client

    1 vote

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  10. Auto Responder FAQ To Clients

    I would like to be able to set up an auto responder to in app messages on Trainerize, so that when a client sends a message they are prompted to click on a link to an FAQ sheet.

    This would cut down on the amount time trainers need to spend responding to simple messages.

    1 vote

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  11. Mute certain client message notifications

    Have the ability to mute certain clients. Some clients send numerous messages throughout the day and sometimes I need a break from them while still being able to receive messages from clients that aren’t so overwhelming

    1 vote

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  12. Change time for Automated In-app Messages

    Many of the automated in-app messages are set to send at 9am, which is okay for some, but not for others (such as 1st day of a training plan) when you have clients who may workout much earlier than this.

    Currently not able to use this feature, and have to create individual auto-messages per client or program in order to send the "1st day" message earlier than 9am.

    1 vote

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  13. The ability to preset multiple messages to be sent out at custom intervals

    I record multiple coaching messages that I send to clients weekly. It would be great to have the ability to preset 20 messages in advance to be sent out to every new client that starts in a particular order.

    So as a client starts I could have a "Coaching video tab" that I drop onto a client and it pre populates all the messages that I have created in advance to that particular client and send them out automatically, weekly fortnightly or however we select.

    Personal trainer distinction offers this capability under a "Message centre"

    1 vote

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  14. Link shortener

    Be able to use a link compressor to clean up messages/and other coaching media and not have the bogged down, "busy" appearance that occurs when linking products from Amazon, or folders to Google Drive

    1 vote

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  15. ❤️ emoji for quick reply

    Small idea I know but surprisingly I keep having clients asking for it for the quick reply. Also the 💪🏼💪🏿💪 would be great.

    1 vote

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  16. Schedule Automated Messages Anytime

    Not sure how this isn't a thing yet, but trainers should be able to schedule automated messages anytime; such as a weekly check-in message or reminder. Currently I have to go in every week and manually send this to my clients. This shouldn't be something you have to manually do.

    1 vote

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  17. Upload recorded screen video

    Instead of only being able to add videos when you record them on the spot, be able to select a video from your phone.

    1 vote

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  18. 1 vote

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  19. Change colors

    Would be great to be able to change the colors within groups

    1 vote

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  20. Send Customized Mails From Mobile App

    Able to send custom mails to active or deactivated clients about promos or new programs etc.

    1 vote

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