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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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204 results found

  1. Sessions Payroll

    The ability to pull a report of how may sessions (including type of session) each trainer conducts for the pay period for payroll purposes.

    8 votes

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    1 comment  ·  Payments  ·  Admin →
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  2. 1 vote

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    0 comments  ·  Payments  ·  Admin →
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  3. Have an Option to Include Practitioner and/or Billing Number on Invoices

    Have an option to include details like practitioner/billing number on invoices.

    For practitioners/therapists like physios, RMTs, kinesiologists, etc, the ability to include practitioner and/or billing numbers on invoices is important so that the client can submit the invoice for insurance claims.

    3 votes

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    2 comments  ·  Payments  ·  Admin →
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  4. Ability to offer multiple levels of memberships that clients can upgrade and downgrade in app.

    Ability to offer like multiple tiers of memberships.
    - a basic membership (where users cannot message but can view their training)
    - a silver membership (where users can message)
    - a gold membership (with nutrition coaching and video calls)

    If a client wants to go from basic to silver, they can upgrade themselves in the app.

    6 votes

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    0 comments  ·  Payments  ·  Admin →
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  5. Allow clients to update payment info/cancel WITHIN the mobile app

    Even though they can cancel/update payment info through the website version of the app, no one understands this and it is confusing. Especially for custom branded apps.

    I currently have to either step them through the process of logging into the web version and finding where to cancel or update info, or (most often) just do it myself.

    There is also no direct link to the web version when they click on the "Payment Information" and "My Purchases" under the MORE screen. It simply says "Please sign in through the web app to manage your payment information".

    Even if canceling…

    15 votes

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    0 comments  ·  Payments  ·  Admin →
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  6. Ability for clients to pay subscriptions via ACH

    I want to pay my subscription via my bank account directly by entering bank information.

    11 votes

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    1 comment  ·  Payments  ·  Admin →
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  7. Product Images on Duplicated Products

    When duplicating a product, the product image isn't copied across. It would save time if the image was duplicated along with the rest of the details.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  8. add a product to a client without making him pay for it

    Whenever you want to add a product to a client, it makes your client purchase it. If the trainer can add it, the client wouldn't have to pay for it and can start right away.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  9. allow clients to leave a tip for their trainer

    Add a tip option to payments at checkout. There is a discount code box but it would be nice if there were also an area where clients can leave their trainer a tip.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  10. Program pay at time of purchase, start program on specific day of the week

    It would be nice if the client would be charged the day they click purchase and not on the program start day. eg - if they purchase Wed but program starts on a Monday it messes up the program's days of the week. And have the option to add-on pre-programmed workouts that automatically load to their training program until the main program starts 'next ***'.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  11. Ability for clients to use Google Pay

    Instead of having clients type in their credit card, allow them to use Google Pay.

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  12. Allow free trial option with credit card

    This is good to get new customers to sign up themselves. People would like to try before spending their money. A few days or one week free trial will be an awesome feature.

    74 votes

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    7 comments  ·  Payments  ·  Admin →
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  13. Clients self pause subscription

    If a client goes on vacation, they should be able to self-pause their subscription without having to contact us to do it.

    12 votes

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    1 comment  ·  Payments  ·  Admin →
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  14. 6 votes

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    0 comments  ·  Payments  ·  Admin →
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  15. Rearrange client payment days

    Have the option to change the date of the direct debit for a client

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  16. Recurring payments come out on the 1st of the month

    Have the option for all recurring payments to come out on the 1st of each month. Currentl, there is the option for payments to come out on a fixed date, one time or recurring from the date of payment. For the purpose of monthly tracking, it would be handy to have the option for recurring payments to come out on a particular date of every month.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  17. Later payment withdrawal date

    Have clients sign-up and have payment come out at a later date that suites clients needs.

    3 votes

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  18. Ability to recharge a failed/decline payment after credit card was updated

    Sometimes a person's card was lost or stolen and cannot upload new info in time and the system will not allow us manually to charge a declined card after they have uploaded a new card.

    2 votes

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    1 comment  ·  Payments  ·  Admin →
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  19. Automatic tax calculation for online businesses

    I am a trainer that sells my services online, where my clients can come from anywhere. I need to set my location, and have the app to be able to detect the buyer's city/state/country and apply the correct taxes for my business.

    32 votes

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    7 comments  ·  Payments  ·  Admin →
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  20. Accept cryptocurrency as a form of payment.

    Maybe this is too ambitious, but...Adding cryptocurrency as an option to pay for workout programs would set Trainerize apart from competitors. It would help demonstrate a commitment to innovation and staying current with changing technology and could also attract more high-paying clients. This can be incorporated in a few ways such as connecting to an exchange called Coinbase Commerce.

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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