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Coach / Trainer - ABC Trainerize

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For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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204 results found

  1. failed payment retry interval

    Currently, the system tries failed payments after 3 days and then after an additional 5 days.
    This is total of 8 days without payment. Way too long regardless of the product.

    For a program/product that is being charged weekly that puts it already on a second invoice failing.
    Needs to at least change it to three tries one day after the other. The best is to let us define the time for each retry, and enable manual charge (i.e. you talk to the customer and they update their credit card info, and then you charge them the due invoice).

    17 votes

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    7 comments  ·  Payments  ·  Admin →
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  2. Flexible core/add on product pricing and term lengths

    Having the ability to create one package type and be able to sell that same package with a different duration and/or invoice amount.

    Right now I am currently having to create new products each time because either the next client we sell has a different duration than the previous client OR they put more cash down up front to have a lower monthly payment. Instead of being able to sell one (Hybrid package) and set terms and pricing accordingly, I am having to create new products, price points and terms. Very hectic

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  3. Ability to add custom tax rates to our packages

    I think it would be a huge benefit to have the ability to add custom tax rates to Trainerize Pay. For example, here in Ontario, I would add a tax rate of 13% for our HST. This would then allow me to market programs for $99 plus tax, instead of $111.87.

    59 votes

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    15 comments  ·  Payments  ·  Admin →
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    planned  ·  Viktor Djurasic responded

    Hi everyone,

    Thanks for your great suggestion! We've added this to our work queue. We'll post further updates here as our teams pick it up to work on it.

    Please come back to ideas.trainerize.com to add your vote to other ideas.

    Thanks!

  4. Add ability to bill in Vietnam

    Please adding Vietnam to Payment Gateway. It is a huge market in Vietnam. 95 millions people and and 40,000 personal trainers. also about 3000 gym centers. I myself have 9 gym centers. Extremely needed the Payment Gateway

    2 votes

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    1 comment  ·  Payments  ·  Admin →
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  5. Ability to bundle an add-on with a core subscription

    I want to bundle a core training product with a nutrition coaching add-on and have the client check-out in one-click

    25 votes

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    4 comments  ·  Payments  ·  Admin →
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  6. Allowing for card swiper to be paired to computer/mobile to take credit info (i.e. in gym for membership)

    Some of my older clients are technologically challenged. It would be great to be able to do a POS sale and take their CC info in gym

    9 votes

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    2 comments  ·  Payments  ·  Admin →
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  7. Make trainerize pay accesible in my area (Philippines)

    I want to use the cool feature of selling products through the app. Please make it happen.😔

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  8. Download revenue chart

    It would be great if we could download the revenue chart!

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  9. Trainerize Pay - Payment Reminders

    Active clients get subscribed to a product and it sends them an email to enter their card information but they don't get reminders automatically if they don't do it right away.

    31 votes

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    0 comments  ·  Payments  ·  Admin →
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  10. Reminder and Request message that asks the client to approve a payment before it goes through

    My clients get frustrated because with automatic payments there's no notification that they're about to be billed and I'm not notified either. I have to keep a separate calendar on Google to make sure I'm aware of payments going through. Notifications on both sides (admin and client) and a request to confirm with the client that they want to authorize the transaction a few days before billing would be incredible.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  11. Combine one-time payments with monthly payments in trainerize pay

    Would like to be able to start a product out with a one-time payment then convert into monthly payments.

    For example, I have a year long training product but I want the ability to have a one-time initial payment for the first 3 months of training, then following that payments go monthly.

    The program requires a 3 month commitment at a slightly discounted rate first, so having the ability to pay upfront first would be ideal rather than discounted the first three months.

    27 votes

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    4 comments  ·  Payments  ·  Admin →
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  12. 48 votes

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    9 comments  ·  Payments  ·  Admin →
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  13. Trainerize Pay in India

    Ability to use Trainerize Pay in India

    40 votes

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    17 comments  ·  Payments  ·  Admin →
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  14. Add one off purchases on top of weekly recurring charges

    If someone is on a regular recurring weekly payment but they want to add another product, currently I have to cancel that product, process the single payment and then have them reaccept the weekly product.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  15. Option for Product link to be temporarily unavailable

    There is a toggle switch for the Trainerize.me page. The same thing could be done for the link as an On/Off switch. I have a product link I have put in many places however I am now worried about too much traffic/can't take more clients. However if I delete this product/link I will have to manually go everywhere to replace the old link(I've been plugging this link for 3 months on podcasts, youtube vids, websites, social medias etc etc) with the new link when I'm ready to take new clients. I know I can set the date for the next…

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  16. Ability to make phone number field required during sign up.

    I would like to collect the phone numbers of my clients so I connect with them. Make this a required step.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  17. Multiple invoicing

    I have clients in recurring invoices that then want to buy extras that would require a separate one time invoice. It would be nice being able to send additional invoices as needed even if someone is already on a recurring invoices set up.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  18. Terms and conditions per product

    Currently terms and conditions can be only generic in the welcome email - but they often should be different for different products. Should be able to have different documents for different products.

    11 votes

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    1 comment  ·  Payments  ·  Admin →
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  19. Being able to set and change a product start date per customer - including new customers products already sold!

    Currently, there isn't a way to manually sell to a new customer, so you can't set the start date of that product after a new customer purchased using a checkout link (I,e, ALL new customers). You can't change the start day of an already sold product. Needs to be able to change the start day, or, if at last there will be a way to sell a product manually without sending a checkout link, to set the start date when you sell the product. (this was marked resolved missing the whole point).

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  20. Add a referral section for clients to refer friends to sign up to your service

    Existing member gets discount from next payment, new member gets discount from first month. Trainer gets to pre set what the discount would be.

    1,263 votes

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    17 comments  ·  Payments  ·  Admin →
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