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Coach / Trainer - ABC Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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203 results found

  1. Re-Direct URL after product purchase

    It would be great if new customers could be re-direct to an external URL direct link after completing a purchase so they can automatically be taken to a thank you page.

    2 votes

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  2. Improved payment management + easily adding and deleting session credits

    Currently, there is no option to pause, postpone, or conveniently delete client sessions in case of a refund. As it stands, the only workaround is to add fake sessions to exhaust the credits manually.

    9 votes

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  3. Be able to adjust / manually edit Invoices that go out to clients

    I need to be able to edit invoices that go out to clients. In France, I am required to add legal language to my invoices and I'm currently not able to do so in Trainerize.

    3 votes

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  4. Payment

    Ability to accept cash, zelle. The fees for cc payments is too high for small to med size companies which you cater to.

    3 votes

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  5. Add a Custom Sale Price option instead of choosing from product list.

    When making a sale, you have to choose from a list of products which can get overwhelming. Make a feature where you can input your custom price for one time payments.

    3 votes

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  6. Have a Product or Add-On option that subscribes purchaser to all On-Demand programs

    After looking into creation of and implementing an On-Demand Program library for clients to access, I discovered that the most efficient way to do so was to set up automation on Product Starts to subscribe them to 20 Add-On programs. This limits trainers from mass subscribing clients to allow access to On-Demand Programs.

    I propose that an additional option be added to current Product Automation (ie "Subscribe to all On-Demand Programs") or an additional Product type be added to accomplish the same goal.

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  7. Be able to adjust the cropping tool on Product Image

    It would be nice to be able to drag and drop the cropping tool to adjust the image size for products.

    6 votes

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  8. Be able to rerun failed payments quicker than 3 days

    I have only recently started using the payments feature and I was so disappointed today when I had 3 failed payments to see I have to wait another 3 days for them to rerun when each client messaged me instantly to ask me to rerun. It's inconvenient for both me and them - they have to ensure the funds stay available in their account for a further 3 days. I feel like there should be an instant feature for this and mark this as high priority on my list!

    1 vote

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  9. Payment management and session credits

    Please have a way we can pause, postpone or discount our client payments, as well as add extra session credits.
    It would be nice to have a payment option for recurring direct debit clients to have session credits per payment, so if they miss a payment then they can’t book a class etc.

    2 votes

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  10. Upgrades For Plans

    I have my clients on 3, 6, and 12 month plans at 1, 2 or 3 times per week. Sometimes, they decide they want to add days or increase the duration of their plan, but they don’t always want to add a whole new contract. They just want the remainder of their current agreement to be different.

    For example - client has 2x/week, six month training contract with me and on month 4 decides they want to do 3x/week for the remaining two months. Instead of having to sell them a whole new product, do the math to determine how…

    1 vote

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  11. Allow trainers to add their own payment details to their trainer profile.

    This would be a great option to have, especially for gyms. As a group of 5 gyms that have many personal trainers, not having this option make things quite hard. It would be great for clients to have the option to pay our trainers directly. We have had to find another alternative because trainerize doesn't currently have this available.

    1 vote

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  12. 1 vote

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  13. let costumers pay in their own currency, this is possible with stripe

    let costumers pay in their own currency, this is possible with stripe

    1 vote

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  14. Subscription Cancellation Fee

    Currently, I send a separate link to our clients that cancel their long term subscriptions, prematurely. It would be great if there was a cancel button that the coach can activate or the client, in which an early cancel invoice will be sent to them so that their program can be canceled out. The coach should be able to set the cancel fee prior to the client enrolling as an attachment to the subscription. When a client chooses to cancel before subscription is complete, we could have an automated email sent to them with a cancel link. That link could…

    8 votes

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  15. checkbox payment

    Add Checkbox for Waiver During Checkout

    1 vote

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  16. UPI payment mode for Indian clients

    For Indians UPI is the preferred mode of online payment. It will help your company if you could integrate this. Loads of payment wallets you can work with to achieve this.

    1 vote

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  17. Ability to make payments via cash, Zelle

    Many of my clients pay via cash

    5 votes

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  18. Ability to see which Session Pack option was purchased and filter view

    On the Products page, session packs don't show "Current" and "Upcoming" clients. Would like to see the ability to filter the clients that have purchase each option within a Session Pack for easier management.

    1 vote

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  19. Allow patients to purchase large ticket programs & services with Sezzle, Affirm, Klarma, etc.

    By allowing clients to use "pay later" services like Sezzle, Affirm, Klarma, and others, we would increase program retention and increase sales. Phased personal training programs would be much more palatable to most clients if they were able to pay in installments.

    3 votes

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  20. deposit

    Ability to take deposits for clients in advance of the clients start date.

    6 votes

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