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Coach / Trainer - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

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This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

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The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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145 results found

  1. Add Stripe Climate Change contributions statement to Trainerize checkout and receipts

    Add Stripe Climate Change contributions statement to Trainerize checkout and receipts to show customers part of their payments are going to help fight the global climate issues.
    More info: https://stripe.com/gb/climate

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  2. Reminder to the coach and client when a client doesn't pay their invoice.

    Send a reminder to the coach and client when the client does not pay an invoice. Similar to the reminder when a credit card is declined, remind the client the invoice is unpaid after 1 or 2 days and repeat the reminder 2 times. Also alert the coach that the invoice has not been paid.

    9 votes

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    0 comments  ·  Payments  ·  Admin →
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  3. Customize Checkout Page for Trainerize Pay

    Would like the ability to customize the product link / checkout link for Trainerize Pay to create brand awareness / synergy.

    19 votes

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    1 comment  ·  Payments  ·  Admin →
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  4. Be able to manage Products in mobile App

    Be able to manage my products and sell them via the mobile app

    4 votes

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  5. Ability to sell merchandise or other physical products in Trainerize

    We have people pop into the brick and mortar studio for vitamins and such, and if they want more than one bottle there isn't a place that I see where we can choose the quantity when making a Trainerize product.

    3 votes

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  6. Sell add-on products with core products on same sales page to upsell efficiently.

    Similarly to the way Stripe offers cross-sells, it would be very handy and effective to be able to list add-on products with core products on the same checkout page (just click and add).

    6 votes

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  7. Overall Business Analytics & Display for Trainer (Excel Display Format)

    A great feature would be the ability to download an excel document (or even a cool Trainerize generated document) that shows business related stats like:

    1.) Average spend per client (based on how many products they buy)
    Reason - Helps to see what you could expect most clients to purchase or spend with you. If a client is purchasing under that number you could potentially upsell (can explain more if needed)

    2.) Individual client spend
    Reason - Are most clients buying several products or just one hot product?

    3.) Your client retention/attrition (as a metric and not a timeline) -…

    1 vote

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    1 comment  ·  Payments  ·  Admin →
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  8. Embed checkout on my own webpage

    Instead of having to leave my webpage to check out, allow us to embed the checkout form on our own webpage so it's a seamless experience.

    11 votes

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    3 comments  ·  Payments  ·  Admin →
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  9. Ability to embed my trainer's profiles all on my own website

    Right now, my trainers fill out their profiles on their Trainerize account. It would be great to be able to just embed this onto my own website so I don't have to create my own website pages for them.

    1 vote

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  10. Show how many session packs a client purchases in confirmation email to trainer

    Currently, the confirmation email we receive only shows that generic purchase of sessions was made. It does not inform me if they purchased 1, 5, or 15 sessions.

    It becomes a time wasting process to go into the purchases, then transaction tab and divide the total purchase amount to figure out the sessions the client now has in order to schedule it appropriately on my appointment calendar.

    An auto renewal message after their total sessions are used would also save the trainer tons of time!

    2 votes

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  11. Charge EURO even tho my bank account is in UK

    It's not possible for me to link Stripe because My bank account is in UK and in EURO and Trainerize think it's only Pound in Uk. And the true is you CAN have a Euro bank account in UK...It would be also great for any other currency too

    2 votes

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  12. 1 vote

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  13. 5 votes

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  14. Client's Address on the Invoice (Requirement by Law)

    This is probably also the part of Client Management.

    This is essential for some countries (like Germany, for example), because it's obligatory by law.
    All invoices have to have both billing addresses, of the business, and of the customer.

    Currently, there is no possibility for me to collect the address of a customer, to adjust the address in the client's profile if I collected it somewhere, and it's not stated in the sent invoices.

    I could get fined if someone checks and I don't have this information on my invoices because as I said, it's obligatory by law.

    Could you…

    2 votes

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  15. Product Images on Duplicated Products

    When duplicating a product, the product image isn't copied across. It would save time if the image was duplicated along with the rest of the details.

    1 vote

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  16. add a product to a client without making him pay for it

    Whenever you want to add a product to a client, it makes your client purchase it. If the trainer can add it, the client wouldn't have to pay for it and can start right away.

    1 vote

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  17. Ability to send invoice/manual sale from mobile app

    I have to go to my computer to invoice a client for a sale for them to pay. It'd be easier if this can be done on the phone.

    20 votes

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    2 comments  ·  Payments  ·  Admin →
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  18. Session packs that auto renew based on usage versus time based

    When a clients session pack pack is used up it auto-renews so that the client does not need to be invoiced so often. Easier for them.

    7 votes

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  19. Set up Trainerize pay in Kenya

    Set up trainerize pay in Kenya ASAP

    4 votes

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    2 comments  ·  Payments  ·  Admin →
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  20. Ability to pin ads on the dashboard to upgrade or buy session packs

    I would like the ability to post a banner to ask members to buy session packs or upgrade to a nutrition coaching add-on on the dashboard.

    7 votes

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