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Coach / Trainer - Trainerize

We are continually upgrading your fitness app with new features based on your feedback. Please add a new idea, or vote on an existing idea. This ensures your ideas don't get lost and always visible and other users can upvote your ideas. The idea forum allows us to keep a pulse check on what our user community as a whole wants.

Why should I vote?
This forum allows us to more accurately prioritize ideas to ensure a system of fairness by executing on improvements needed more urgently by a larger cohort of our user community, in order of voting priority. It offers you transparency into what we're reviewing, starting and have completed.

Vote subscribes you to the idea so when its status changes, you'll get notified. 

When does an idea get picked up?
The higher the votes, the more likely the idea will be completed but there is no fixed formula if an idea will be picked up as it is just one avenue we look at. The idea forum is only one of the many avenues we use to evaluate an idea's feasibility. We also factor in your conversations with our support team, in-app surveys, Facebook beta groups,  complexity of the idea, talks with our inner circle of users and how it fits with the overall vision of the platform.

For example, "Portuguese support" was for the longest time in our top 3. But embarking on that would significantly dent our ability to serve our primary English speaking community effectively.

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145 results found

  1. Add United Arab Emirates to Trainerize Payment

    I'd like to be able to receive payment from clients worldwide. I'm currently based in UAE

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  2. failed payment retry interval

    Currently, the system tries failed payments after 3 days and then after an additional 5 days.
    This is total of 8 days without payment. Way too long regardless of the product.

    For a program/product that is being charged weekly that puts it already on a second invoice failing.
    Needs to at least change it to three tries one day after the other. The best is to let us define the time for each retry, and enable manual charge (i.e. you talk to the customer and they update their credit card info, and then you charge them the due invoice).

    10 votes

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    6 comments  ·  Payments  ·  Admin →
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  3. show sale amount in sales section and in customer info

    In order to see what was charged you need to go to payment, sales, and enter the specific sale. Should show in the list of sales, and should show in the client's account by the product they purchased (sales amount can be discount etc. should show the actual amount that was charged).

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  4. Terms and conditions per product

    Currently terms and conditions can be only generic in the welcome email - but they often should be different for different products. Should be able to have different documents for different products.

    7 votes

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    1 comment  ·  Payments  ·  Admin →
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  5. Client cap for certain workout programs or trial intake

    Have a cap for how many people can be on one workout program. Send out a purchase link to an email list but only allow a certain number in

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  6. Automatic tax calculation for online businesses

    I am a trainer that sells my services online, where my clients can come from anywhere. I need to set my location, and have the app to be able to detect the buyer's city/state/country and apply the correct taxes for my business.

    29 votes

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    7 comments  ·  Payments  ·  Admin →
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  7. Basket option on Trainerize Pay

    Allow customers the option to add to a basket before checkout for add on features. Currently transactions have to be done separately which can result in loss of sales

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  8. Ability to bundle an add-on with a core subscription

    I want to bundle a core training product with a nutrition coaching add-on and have the client check-out in one-click

    21 votes

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    4 comments  ·  Payments  ·  Admin →
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  9. Please allow Sezzle

    Interested in adding payment options for purchases

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  10. Possibility payment through gocardless?

    Not shure if it was mentioned..
    This Option would be Great, as i already have a member Setup payment with gocardless for my gym.

    (My gym software is BoxChamp)

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  11. PLEASE ADD TRAINERIZE PAY TO THE BAHAMAS or make it easier to set up product sale without it in the Bahamas

    I do not have Trainerize pay in my country and it's making it very hard `to set up product pricing. once you enter your country you can not change and my clients are excited about the app. Please if you can set this up asap I would greatly appreciate it. Or provide another course of action. PS DONT SAY ZAPIER

    1 vote

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    1 comment  ·  Payments  ·  Admin →
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  12. Allow free trial option with credit card

    This is good to get new customers to sign up themselves. People would like to try before spending their money. A few days or one week free trial will be an awesome feature.

    67 votes

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    6 comments  ·  Payments  ·  Admin →
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  13. To have the ability to automatically upgrade to the next client package when filled

    So currently when you hit your limit on a certain client package the next client gets shown an optin form to basically a waiting list. What I would like to option for is to be able to automatically upgrade to the next package up so they don’t have to wait for me to upgrade manually and contact them. Maybe the option to opt in to this for those that want it. (In trainerize pay - number of seats)

    10 votes

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    0 comments  ·  Payments  ·  Admin →
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  14. Trainerize payment for Nigeria

    I want to be able to receive payment either through my bank or any available platform in my location Nigeria

    4 votes

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    1 comment  ·  Payments  ·  Admin →
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  15. bulk apply discount code

    bulk apply discount code

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  16. 5 votes

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    0 comments  ·  Payments  ·  Admin →
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  17. Trainerize Pay - Payment Reminders

    Active clients get subscribed to a product and it sends them an email to enter their card information but they don't get reminders automatically if they don't do it right away.

    27 votes

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    0 comments  ·  Payments  ·  Admin →
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  18. Combine one-time payments with monthly payments in trainerize pay

    Would like to be able to start a product out with a one-time payment then convert into monthly payments.

    For example, I have a year long training product but I want the ability to have a one-time initial payment for the first 3 months of training, then following that payments go monthly.

    The program requires a 3 month commitment at a slightly discounted rate first, so having the ability to pay upfront first would be ideal rather than discounted the first three months.

    23 votes

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    4 comments  ·  Payments  ·  Admin →
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  19. Clear information about flailed attempts for payouts & live tracking for it

    When a payout fails because of wrong bank account information the app doesn’t follow up with me once I have updated my information and change the status of my payout. It would be great if the app had a life updating system for payouts.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  20. Ability to add custom tax rates to our packages

    I think it would be a huge benefit to have the ability to add custom tax rates to Trainerize Pay. For example, here in Ontario, I would add a tax rate of 13% for our HST. This would then allow me to market programs for $99 plus tax, instead of $111.87.

    40 votes

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    9 comments  ·  Payments  ·  Admin →
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