Coach / Trainer - ABC Trainerize
5061 results found
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failed payment retry interval
Currently, the system tries failed payments after 3 days and then after an additional 5 days.
This is total of 8 days without payment. Way too long regardless of the product.
For a program/product that is being charged weekly that puts it already on a second invoice failing.
Needs to at least change it to three tries one day after the other. The best is to let us define the time for each retry, and enable manual charge (i.e. you talk to the customer and they update their credit card info, and then you charge them the due invoice).17 votes -
Show All Clients
Having the ability to SHOW ALL clients on one list then select, filter, tag, and manage large groups of clients would make the software even more useable for companies/trainers with large lists of clients.
10 votes -
FireTV app
People want to see the workouts on the big screen. Would be nice If app was available in app stores of streaming devices like Amazon FireOS, Fire TV and Firesticks.
3 votes -
Longer group posts
The posts in groups are limited to basically the length of Twitter posts. I can’t be very informative in that kind of post. I’d rather it be more like Facebook - longer!!
6 votes -
more metrics in the exercise library.... watts (power), inches (height)
more options when writing and monitoring workouts. great that you can collect data for reps, weight, distance etc, but more required
3 votes -
Flexible core/add on product pricing and term lengths
Having the ability to create one package type and be able to sell that same package with a different duration and/or invoice amount.
Right now I am currently having to create new products each time because either the next client we sell has a different duration than the previous client OR they put more cash down up front to have a lower monthly payment. Instead of being able to sell one (Hybrid package) and set terms and pricing accordingly, I am having to create new products, price points and terms. Very hectic
1 vote -
Make notifications in the app "off" by default when connecting Mindbody
We want to use the MindBody appointment synch but there is no way to customize what people get.
Also, the notifications in the app are "on" by default. It would be better if they opted in rather than opted out.
1 vote -
Ability for clients to pick flexible lengths of appointments to self-book
Clients should be able able to pick longer appts when they self book appointments with you?
For example:
Each month a client has 90 minutes of coaching calls. When self-booking, they can schedule 15min, 30min,60 min etc, until they run out of minutes for that month6 votes -
Get A List Of Deactivated Clients
If my account is downgraded to a lower payment option, and a bunch of my clients are automatically deactivated because of this action, I would like to be able to see an exact list of the clients who've been deactivated. If, for instance, I have 100 clients, and I downgrade my account to a plan that allows just 75 clients, it would be useful to know which 25 clients have been deactivated by Trainerize. Or more honestly, I should actually be able to choose which clients are deactivated, instead of Trainerize acting on my behalf, please. Thank you.
1 vote -
Messenger Chatbox
Have a similar feature to Facebook where you can access your messages on any page. It's a hassle switching back and forth to messages amongst doing other things. Having chat boxes in the bottom right would be so convenient.
7 votes -
Ability to add branded classes that show up as an activity
Ability to track my branded classes as activities. My class is called Afterburn, so I would like it to show up as an activity tracked when they take the class.
9 votes -
Have goals that can be updated daily rather than a 0-100%
Right now if I set a step goal for the week, they have to update it a certain percentage each day. I would love for them to be able to just click complete for each day they did it. Or have the ability to set the goal for a certain number of days and be able to update it that way. The 0-100% is weird to me.
1 vote -
Allow us to bundle a free Apple watch with our client sign ups
Some gyms have a program where a client signs up for 24 months, we can offer a free Apple watch.
11 votes -
Upload video workouts from mobile app
Be able to upload video workouts from the mobile app
6 votes -
1 vote
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Uploading videos from computer or phone to client’s account
Allow videos to be uploaded from our computer or phone. Videos of client’s form is vital for the trainer and shows progress to the client. Progress photos are great but a video diary of progress in training is just as important.
2 votes -
Ability to edit start time and workout duration
It's great the time tracking feature added, but can we please add the ability to change start / end time on at least the trainer side. This will help better track time with the client, and works around issues such as the app crashing / losing data.
Thanks2 votes -
Auto Responder FAQ To Clients
I would like to be able to set up an auto responder to in app messages on Trainerize, so that when a client sends a message they are prompted to click on a link to an FAQ sheet.
This would cut down on the amount time trainers need to spend responding to simple messages.
3 votes -
Rate online training
Just like the app tracks the rating for the online exercise routines, the clients should take a quick survey about the exercise they just finished with that trainer.
4 votes -
Archive Group Chats
It would be nice to not have to delete a chat in order to get it off the screen. I have group chats that are not currently active that I would like to archive, but still have access to them, just NOT on the main screen so I have a million groups to scroll through.
1 vote
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