Ad Thomas
My feedback
14 results found
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4 votes
An error occurred while saving the comment -
16 votes
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6 votes
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4 votes
An error occurred while saving the comment this is such a big problem in the app, how has this not got more attention!!! Needs sorting, what a waste of time having to redo an entire programme every time a client needs a diff exercise. Poor poor
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11,631 votes
Hi everyone,
We're excited to announce that this feature will be coming to Trainerize!
We are currently in the research phase and would love to hear exactly what it is that you want us to build.
Thank you for voting!
An error occurred while saving the comment is there an update on this feature??
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324 votes
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1,755 votes
An error occurred while saving the comment the food add on is very limited. I can't believe they charge $45 for such a limited add on. It needs to be more user friendly and customisable for sure then I would stay subscribed
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23 votes
An error occurred while saving the comment The payment system is a joke for small businesses. At the moment, if a payment fails we have to wait 8 days with no payment and no way to manually push a retry.
This creates serious cash flow issues and unnecessary delays, especially when it’s often just a case of the client updating their card details. It feels like it favours the client and not the coach, as they can continue using the app and services with failing payments.
Part of the 'solution' Trainerize provide is to cancel the current product and force a resale with a new link - 1. that is a lot of admin time. 2. client likely to not repurchase and you lose them.
Suggestions i like:
- Allow us to set our own retry intervals (e.g., daily attempts rather than 3 and 5 days).
Add an option for manual retry, so if we speak to the client and they update their payment info, we can immediately reprocess the charge
Provide better visibility and notifications for failed payments so we can take action quickly (i think this could be better)
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2 votes
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814 votes23 comments · Coach / Trainer - ABC Trainerize » Exercise, Workouts and Programs Exercises · Admin →
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1,067 votes27 comments · Coach / Trainer - ABC Trainerize » Exercise, Workouts and Programs Exercises · Admin →
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338 votes
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107 votes
Hi everyone,
Thanks for your great suggestion! We've added this to our work queue. We'll post further updates here as our teams pick it up to work on it.
Please come back to ideas.trainerize.com to add your vote to other ideas.
Thanks!
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235 votes
An error occurred while saving the comment why has this not been fixed yet?! disgraceful
no it's just a poor app feature they need to update this!!!